Returns & Exchanges
At Drum Ebooks, we want you to be completely satisfied with your fashion purchase. If your item isn't the perfect fit, you can return or exchange eligible products within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the unworn, unwashed items with original tags attached into their original packaging to ensure a safe transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; we will notify you once your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing